FAQs
Most Popular Questions
Below are some of the most common questions we receive from our clients. If you don’t find your answer here, feel free to contact us anytime.
You can lodge your individual tax return from 1 July each year after the end of the financial year. Ensure your income information is available before lodging.
Most refunds are processed by the ATO within 2–4 weeks, although processing times may vary depending on your circumstances.
You may need your income statement, bank details, receipts for work-related expenses, investment income records, rental property information, and private health insurance details.
Our individual tax returns start from AUD $79. Pricing may vary depending on the complexity of your tax affairs.
Yes. If the expenses are directly related to earning your income and you have kept appropriate records, you may be eligible to claim them.
Yes. Eligible employees may be able to claim work-from-home expenses using the ATO-approved methods, provided they meet the eligibility requirements.
If you use your personal vehicle for work-related travel (excluding commuting), you may be eligible to claim vehicle expenses.
You may be able to claim education expenses if your course directly relates to your current employment and improves your work-related skills.
Yes. If you've made an error or forgotten to include information, we can assist you with lodging an amendment.
Late lodgement may result in penalties and interest charges. Contact us as soon as possible if you've missed the deadline.
Yes. We can prepare and lodge outstanding tax returns for previous financial years.
Yes. The ATO requires you to retain supporting documents for most deductions you claim.
A TFN is your unique tax identification number issued by the Australian Government for tax and superannuation purposes.
An Australian Business Number (ABN) is required for businesses and sole traders operating in Australia.
Yes. Sole traders must report their business income and expenses as part of their individual income tax return.
A Business Activity Statement (BAS) is used to report GST, PAYG withholding, PAYG instalments, and other tax obligations to the ATO.
Businesses generally need to register for GST if their annual turnover meets or exceeds the ATO registration threshold or if registration is otherwise required.
Depending on your business, BAS may be lodged monthly, quarterly, or annually.
Yes. We can assist with GST registration, cancellation, and ongoing GST compliance.
Yes. We offer professional bookkeeping services, including bank reconciliations, accounts payable, payroll, and financial reporting.